This is the end of story... Thanks for your patience while we investigated your FIFA Ultimate Team account case. Unfortunately, we are unable to verify any lost in-game assets and cannot grant you any compensation. We’re sorry for any inconvenience or disappointment this may cause.
Problem, other game I’m playing is f1 2020 recently were purchased by EA, and I hope they not ruined community in this racing game which were build by codemaster.
At this point is doesn’t look EA support will going to do anything to reimburse or return cards which were lost by hacked account. Cards I lost are worth about 50% of initial price, on which I spend real cash about 1500–1800$ This year. Gameplay progress is downshifted by team I have it know and investment to game is not…
Here is my story: 6 weeks after hack, nothing from EA, case is still open without any movements. P.S. I rebuild my UT team from untraded items to continue playing, but still hope for 2 TOTYs and 1 Icon to be returned...But this is just a hope. And also I didn't received market ban.
nice... They need to at least acknowledge this issue with hacking of accounts on EA FIFA 21 side. I'm playing in FIFA UT since 12, and only in 21 version a lot of people start complaining about hacks.. and now we learned even 2FA is not a case to secure account.
Agreed with every word in your previous statement. ZERO confidence in security for EA fifa account, problem where is no another choice Konami soccer is not even close to ea fifa. I got lucky hacker now started buying points under account as I have my PayPal associated with EA account, and of course it is remove from…
No, my EA account was not hacked and I have only my IP's listed and registered in history. Hacker used my PS4 console account without 2FA to connect to game and trade all tradeable cards. My EA account was secured by 2FA but for some reason 2FA doesn't kick off if user comes from console even 1st time console, hacker will…
got hacked in the morning.... gone all tradeable cards and :-) 7000 coins not point... TOTY De Bruyne and Arnold Prime Gerrard Gold rare Allison Robertson and who know how many cards in DB which I never used :-) P.S. Folks be sure, secure with 2FA Sony and EA accounts, I missed Sony account and got hacked.
Got hacked today. Lost tradeble players, and some coins. Hackers took control of PS account (no 2FA) and use it to gain access to FIFA21 (with 2FA). P.S. my account was not suspended, as I figured almost in live about hacked account, as I wasnt able to open webapp and got error I logged from console.
Interesting a lot hacks happened in Feb 2021. I know how my account got hacked today, not via EA account but via PS4 (Sony) account, as it doesn't have 2FA enable on it, EA does 2FA enabled. FIFA21 not require 2FA if hackers take control of PS account. I think this have to be solved on EA side to require 2FA in game if…
My account got hacked today. Lost all tradeble players. Raised ticket for review to EA. Not sure how much time will take this process. Hackers took control of my Sony PS account (was without 2FA) and reset password to new + added 2FA. Next steps was login to FIFA 21 (2FA was enabled) and probably sell or move all tradeble…
Spend 600$ to packs for last 4 days, got nothing... Today... SBC for "PL Upgrade" in 1st pack -got TOTY Kante - Untreadable... JOKE - YES! Complans - NO :smile: