How on earth do you contact ea live chat?

LenKikk
722 posts Semi-Pro
I have been trying for 2 hours to get in contact with someone without succes.
There website is absolutely ****.
Its been 4 hours since i've bought fifa points trough the store and have yet to receive them.
Didnt even receive a confirmation email on my account, i would like to know whats going on. But the only way i can do that is if i can get in touch with someone to help me which is next to impossible.

@EA_Andy @EA_Lanna @EA_DarDar @EA_Cian @EA_Leeloo

Comments

  • EA_Andy
    3134 posts EA Community Manager
    @LenKikk - What issue are you running into when trying to contact the team?
  • ASX
    1568 posts Play-Off Hero
    edited February 26
    Have you logged into your console since buying the points?

    I had a similar issue where I added points through playstation network and waited for them to appear in the web app. You have to log onto Ultimate Team on the console first, then they appear on web app.
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