Our son spent all his £650 Birthday and Christmas money on his Fifa 17 account by buying Fifa Point scratch cards from Amazon UK.
Then one day, out of nowhere, the account was closed.
When asked multiple times why they did it, EA Terms of Service would not say anything apart from stating the following ...."After thoroughly investigating your account and concern, we found that we actioned your account correctly after it was found to have violated our Terms of Service. We will also be unable to provide any details regarding our internal procedures.
Due to this violation, we will not remove the sanction that was applied to your account.
You can review the full Terms of Service at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/"
EA's Terms of Service is a long detailed list that covers many areas. They would not be specific in any way at all.They have however got their pockets bulging with a 12 year old boys £650 Birthday and Christmas money that he spent on EA's Fifa Points on this Fifa 17 game. However, our son has now not got a single thing to show for it and all the money spent on this game and now disappeared!Is this right that a software house should be allowed to take a 12 year old's Birthday and Christmas money and then not even explain their actions!
I know for a fact that our son never purchased or sold any coins on his Fifa 17 account. So my question is, what the hell did he do to deserve treatment like this!
I would strongly advise anyone who has children who play this game, not to spend their money on EA's Fifa Points because it can be taken from you in a flash with absolutely no explanation whatsoever.
Despicable EA doesn't even cover it!