Hi guys, i have a problem.
I have been playing Ultimate Team since Fifa 09 on the Xbox 360. I then switched to PS3, until Fifa 11 i had clubs at both systems (PS3 & Xbox 360). After that all of my clubs where on PS3/PS4 till Fifa 15. For now i just sold my PS4 and bought a Xbox One with Fifa 16, with the knowledge that i would have my FUT Founder status and that i could look at my old generations squads.
But when i opened Ultimate Team, i didnt have any previous progress and it was a whole new club with the Est. September 2015. Its kind of a bummer to lose my previous stuff, i dont even care about the free returning player packs, couldnt care less actually. Just really want have my old clubs data back. Funny thing is, i do have my old clubs and players on the PS4 webapp. So its kinda strange that it works for PS4, but not for my Xbox.
Is there any way to fix this or to contact an EA employee to help me? I've tried livechat, but i cant get to connect to someone (I use UK chat). I live in The Netherlands if that provides any information.