So I've been contacting EA about my lag problem, but unfortunately the reps either gives me a canned answer or insists that it's a problem with my ISP even though there is plenty of reasons to believe that is not the case. I've done everything I am supposed to according to various lag fix guide, including opening ports..etc and still no luck.
This is what my tracert looks like
As you can see, the everything looks ok until it hops to prolexic.com. As far as I know prolexic is what EA uses to protect themselves from Ddos attacks, and the problem seems to be on their end. I ran tracert on other game servers, including rockstargames, and I did not see any problems or ping spike like I did with EA servers. Anyways, any help anyone can give me is appreciated.