Didn’t receive Hero Pack

nsholmberg11
2350 posts Fans' Favourite
I pre-ordered the Ultimate version in time to receive this Hero Pack. No pack this morning. Are people contacting EA? Do we have to take any action or will they correct this on their own?

It’s the hope that kills you. I was excited thinking I’d actually receive this item on time. Really don’t understand how they screw this up

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