Spoke with ea adviser seems it’s a known issue and being investigated
As I have checked with my team I would like to inform you that it is an known issue some of the players have reported this issue and we have already forwarded it. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.
I finally got my pack, not sure how big a problem it was or how many it affected but they had to manually add it for me, so if it’s happened to you too u need to contact them
Comments
As I have checked with my team I would like to inform you that it is an known issue some of the players have reported this issue and we have already forwarded it. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.
FYI 😊
I want my toty player
Sadly you are most likely right
I got Patricio.