Level 27 PL prime players pack disappeared. ** Known issue, EA investigating

rezyy

Just completed level 27, redeemed PL prime players pack and it never went to store

I already have 2 packs in store, Will it appear once I open them ?

Chavez76

Doubt it. As long as u dont have 50 it should just be there.

rezyy

Spoke with ea adviser seems it’s a known issue and being investigated


As I have checked with my team I would like to inform you that it is an known issue some of the players have reported this issue and we have already forwarded it. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.


FYI 😊

Cantona08

Not good, I’ll be at level 28 tomorrow, hopefully they sort it out quickly

I want my toty player

gregeth2000

It’ll be an issue until the day after TOTY finishes 😂

Cantona08

gregeth2000 wrote: »

It’ll be an issue until the day after TOTY finishes 😂

Sadly you are most likely right

rezyy

Still waiting EA 🙈

Prettyfly

I'm about to hit 27 prob best people hold off claiming it for now 🤷‍♂️

Springveldt

Maybe the pack weight was broken or something I got TOTY De Bruyne, Kante and Sterling in mine on Saturday morning.

Diddymow

Springveldt wrote: »

Maybe the pack weight was broken or something I got TOTY De Bruyne, Kante and Sterling in mine on Saturday morning.

I got Patricio.

rezyy

I finally got my pack, not sure how big a problem it was or how many it affected but they had to manually add it for me, so if it’s happened to you too u need to contact them