How do I install the next gen update?

iConfueZ
301 posts Sunday League Hero
I saw the original announcement - https://fifaforums.easports.com/en/discussion/579694/fifa-21-next-gen-update#latest - but it still isn't clear to me.

I own a digital version of FIFA 21 which is the Xbox One version of the game. It says that you will be prompted for the update. But I am not receiving any update notification, and neither does it show up in My games.

Am I doing something wrong?

Comments

  • Professor
    3607 posts National Call-Up
    I Searched for Fifa 21 on the store. Find the next gen version of the game and it will show you own the product but not downloaded. Proceed to down load and you should be set.
  • iConfueZ
    301 posts Sunday League Hero
    Professor wrote: »
    I Searched for Fifa 21 on the store. Find the next gen version of the game and it will show you own the product but not downloaded. Proceed to down load and you should be set.

    I tried that, but it doesn't display a download button. All it says is "choose edition" and "free trial"rc0jv9.jpg
  • Swanz05
    5361 posts Big Money Move
    I'm sure you tried 'My games & apps' &/or 'Manage game'?
  • iConfueZ
    301 posts Sunday League Hero
    Swanz05 wrote: »
    I'm sure you tried 'My games & apps' &/or 'Manage game'?

    yeah, nothing that pops up
  • Swanz05
    5361 posts Big Money Move
    iConfueZ wrote: »
    Swanz05 wrote: »
    I'm sure you tried 'My games & apps' &/or 'Manage game'?

    yeah, nothing that pops up

    Hmm..that's weird. Someone else asked the other day & found it that way.
  • iConfueZ
    301 posts Sunday League Hero
    edited December 2020
    Swanz05 wrote: »
    iConfueZ wrote: »
    Swanz05 wrote: »
    I'm sure you tried 'My games & apps' &/or 'Manage game'?

    yeah, nothing that pops up

    Hmm..that's weird. Someone else asked the other day & found it that way.

    Checking game updates doesn't show anything either
    bv5pqnp7oz5.jpg

  • Tootrill22
    2093 posts Fans' Favourite
    Has anyone figured out what's going on with this? Mine is having the same issue
  • M4YON
    1183 posts Professional
    Try in your ready to install list there are 2 game versions.
  • iConfueZ
    301 posts Sunday League Hero
    Issue fixed. Received a message on my Xbox with a code to redeem the next-gen version. Now there's an install button.
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