Help, Accounts Been Compromised.

Gooners1000rr
224 posts Has Potential To Be Special
Hello all,

So I have been grinding FIFA for a week and have a 500k team with a lot of cards in the trade pile for investments. I have had 2FA for years now and changed my password before 21 came out. Suddenly I woke up this morning, and saw that my team disappeared except for the untradable cards, and I see Hamsiks in my Transfer Targets being bought at 75k!!!!!!!!!! And my quick sell recovery is full og hamsiks, I think a hacker has sold my team and transfered coins using Hamsiks. Is there anyway I can get my team back and my coin????!!!!

Comments

  • Hoosamongoo
    32 posts Last Pick at the Park
    Unlucky, contact EA support. I am now 2 weeks in waiting for so much as a response though so they aren't in any hurry to help.
  • EA_Rtas
    2590 posts EA Community Manager
    Sorry to hear about this Gooners, Hoosamongoo is right in this instance you'll need to get in touch with EA Help, they'll be able to help resecure your account and see what they can do about the missing content.
  • Dutch007
    3470 posts National Call-Up
    Unlucky, contact EA support. I am now 2 weeks in waiting for so much as a response though so they aren't in any hurry to help.

    Did you resumed your case at any point? Apparantly that puts you back at the end of the queue...

    Got hacked last saturday..no reaction yet..
  • Yeah don’t resume your case I did a couple times until they told me it gets put into the queue. Totally feel your pain man. I had an insane team I worked my butt off on. Highest editions of every Bayern player along with Neymar, Ronaldo, Mbappe, and a few icons. Those type of players and at the time 450K. I was hacked and had my team and currency taken too. Been waiting a month. Literally just have to wait on their “MIQ” team which they can’t even get a hold of directly except email. Best thing they can do is escalate case and make you play waiting game. Best advice just build up till then and try to have fun. I’m be been waiting a month like I said...they don’t work fast trust me
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