Charged twice for fifa

Waldog94
3217 posts National Call-Up
Can anyone help I’ve been charged £54 twice for fifa but when I go on my Xbox orders there is only one order will my bank just sort itself out or do I need to ring someone

Comments

  • RadioShaq
    19141 posts Moderator
    I am not sure but you could contact Microsoft if that’s who you bought it from.
  • RVN_10
    700 posts An Exciting Prospect
    Go on xbox.com and sign in to your profile, you can request a refund for purchases.
    There is a section with your purchase history
  • Waldog94
    3217 posts National Call-Up
    RVN_10 wrote: »
    Go on xbox.com and sign in to your profile, you can request a refund for purchases.
    There is a section with your purchase history

    Yeah this is what I have done but there is only 1 order not two and it’s my bank who have charged me £54 twice
  • RVN_10
    700 posts An Exciting Prospect
    Best speak to your bank then, they will surely sort that out
  • yures
    102 posts Has Potential To Be Special
    Maybe there is an error from the bank side, they do charge twice sometimes but you should automatically get refunded. I know this happens to me with ea pro from time to time.
  • Waldog94
    3217 posts National Call-Up
    I’ll hold of till tomorrow see if it goes straight back in if not I’ll ring them
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