Dear EA and community,
I hope you are ALL doing well!
I am contacting you regarding ultimate TOTSSF guaranteed pack. Many people that I know on top of many YouTubers that I have watched they were given a 2nd pack for free. Before you took away the pack I was about to complete it. I would like to claim a 2nd pack as well like many other people got. My rewards are never good from any packs .. as expected "the house always wins" though I would like to feel as a customer who has invested time and extra money in the game that I am being treated fairly.
I'm looking forward to your ingame response!
Wish you a nice day!!