Long story short - I discarded a 91 TOTGS Ter Stegen, pretty sure it was a glitch but I can't 100% say it wasn't an accident.
I contacted EA and when they looked into my account they say they can't see anything discarded on my account over the last 3 days. They also say that I can lose everything "for a false claim" if I escalate the case.
Am I wrong to get triggered by this? What can I do here? I wasn't expecting much, but they say they can't see ANYTHING discarded on my account the last 3 days. I have discarded quite a few cards from UCL MM SBC / rival rewards that weren't worth anything as well as the Ter Stegen, but they can't see anything. They have confirmed they are looking at the right account though..
This is direct quotes from the chat:
"I am literally amendment in front of the concerned team that you are right I am taking your side but I am unable to view the discarded item on your account even if I escalate the case you will not get anything and there might be a situation where you can loose everything for a false claim"
" Trust me I am not able to see any player discarded in lat 3 days "
" Why would I lie to you I don't get any extra money for not providing you the player"