How can my pro player friend get his pro card?

SayBz
111 posts Has Potential To Be Special
Hello, my friend is Andy Najar and he plays for Anderlecht on the Belgium league.
He messaged ea from his twitter: https://twitter.com/andy_najar1993?lang=en to get his pro player card but they didn't reply to him, maybe because his twitter is not verified.
His Instagram is verified, should he dm EA with his Instagram or whats the process?

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