How Does one contact Live Chat

ppeetteerr11
1041 posts Professional
edited November 2018
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Comments

  • FootyFootyFootball
    2611 posts Fans' Favourite
    Unfortunately they're unlikely to be any help. You've got more chance of assistance if you speak to them on the phone but even then it's unlikely.

    Best of luck.
  • HishamAyman
    2852 posts National Call-Up
    You are going to regret it
  • Pepe Le DiLzZ
    14334 posts Has That Special Something
    They'll send you back here.
  • ppeetteerr11
    1041 posts Professional
    Lol thank you guys. I’ve accidentally discarded IF David Silva. The rep checked my account since I was able to provide him with date and time frame. He confirmed that I did discard him ( due to display glitch, player sekected/picture showed a non rare gold but discard value was 10k, which I only realized after confirming lol). He said I should get him back within a week’s time and he has forwarded my case to the studio to address the issue. Quite a pleasat experience.

    In terms of handling my complaint at first point of contact, it was amazing. Now let’s see if they can deliver on their word.
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