The unjustified bans keep rolling in. EA is a joke.
https://mobile.twitter.com/FutSpy/status/1054481739387670528
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Product Name: FIFA 19
Email Address: -
We have received your most recent correspondence expressing concerns about the action that was taken on your account.
After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.
Due to this violation, we will not remove the sanction that was applied to your account.
You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
After completing two full investigations into your complaint, we consider this matter closed.
Thank you,
Not to me it isn't. Not only is their shoddy algorithm auto-banning you for any discrepancies, but the customer support won't even properly look into your case. Absolutely reprehensible.
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Product Name: FIFA 19
Email Address: -
We have received your most recent correspondence expressing concerns about the action that was taken on your account.
After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.
Due to this violation, we will not remove the sanction that was applied to your account.
You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
After completing two full investigations into your complaint, we consider this matter closed.
Thank you,
Not to me it isn't. Not only is their shoddy algorithm auto-banning you for any discrepancies, but the customer support won't even properly look into your case. Absolutely reprehensible.
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Howdy, Stranger!
Comments
Coin distribution (receiving). Permanent transfer market ban, first offense. Account in good standing since 2009.
While you are there demand compensation, demand to see proof of what you did wrong and demand they give you a refund for selling a game that is nowhere near ready lol
Just to clarify, I don’t think I need to, but you didn’t buy coins did you? 😬
I sold a gold card that was highly in demand during Hazard SBC. They are basically accusing me of coin distribution when i traded an extinct card that had maybe 500 eyes on it simultaneously. Lets just say its an untenable argument to make.
That's a negative. In regards to the physical call, i shall spare my sanity not having to also hear about the red tape they have been feeding me in written form.
I got banned last year for selling bronzes due to some SBC that was going. Had all the players in my club since i do the bronzepack method alot.
Was banned for 2 or 3 weeks but got eventually unbanned.
But its really a disgrace how they treat their customers.
Indeed so! Especially disheartening to receive this treatment when you've worked your butt off for two weeks to accumulate in excess of 5M legitimately. All the long nights, the investing analysis, red bull sniping sessions, long-term investments. You name it!
Go Bajen!
I get that, it just sounds automated though. At least with a call you will speak to an actual person. I’ve had the most success with things like that via a physical call. Worth a shot once the pissed off feeling dies down.
Can't say I'll miss any users that get banned if their idea of trading is to spam the same two buttons until a card shows up at 59m59s.
With do due respect why didn't you just play the game, it is a football game after all. Too many people are on FUT simply to mess with the market, it's crazy that's not what the game is. We were all warned when we got the game about fair use of the market, and bulk buying players and manipulating the market to maximise profit was always going to get you guys flagged.
Well then, let's see how your team looks like without trading...
I have merely excercised my right to trade, in a game I paid a premium for. There is no way around daunting trading if your aim is to build an ultimate team. Endorsing this rapacious business by funnelling even more money to this company is something I personally can't do with a straight face.
Bizarre comment. This isn’t against any stated rules, so you could never justify banning someone for this regardless of how much you dislike it. Would be like banning someone for sitting deep and counter-attacking. Yes, many people hate it, but no, it’s not against any rules.
It’s an absolute joke.
Hope you get it sorted mate
I got mine on disk, sent it back due to it not working how it should. I feel your pain though with the game, it's crap how EA treat their customers.
I traded/snipped for the first time this year, got a good feeling snipping Rashford for 11k and quick sold him for 18k...
I did get a message after it kicked me out of FUT, about click the controller buttons to the pictures blah blah... guess they were testing me if i was a bot..
So did you get that message too?
Can you get a ban for this?
I sold today some silver ligue 1 players for almost max bin (9.8k). Can I get banned for this?
nope in 99% no, even if you sold like 20 of that cards chances of getting ban are very small and chances to getting banned for selling just one card at max bin are 000.1%...
Thanks!
As you can see on this tweet and all the comments: https://mobile.twitter.com/FutSpy/status/1054481739387670528
its possible.
yup like less than 1% possibility.
Ridiculous! No I regret selling some silver cards for max bin. But if i really get a ban, I'm totally done with this game.