Can you claim a draft token for excessive lag?

ITSSPENO

Just played one of the worst games for lag I've ever experienced in 1st round of draft, lost and didn't get a token in the pack.

Is there anyway I can claim one back? I've seen the self service page that mentions disconnects. We didn't disconnect, we just lagged a lot and got paused while the loading wheel went round a few times.

Paid a few quid to play that so a bit disappointed with the matchmaking. Anyone got any experience?

BuffonJuve93

You can claim anything you want, it doesn't mean they're going to give you anything.

Bob_Dylan

No

Azof

just get good internet

P

Live chat can't give you tokens anymore so the dodgy tool is your only chance

ITSSPENO

P wrote: »

Live chat can't give you tokens anymore so the dodgy tool is your only chance

That's the answer then really, tool says disconnects only.

My internets fine, I don't often have issues with lag and certainly not to that degree. Just feels like the matchmakings made me waste a few quid in this instance.

Libguy

The self-service tool is for WL entry, isn’t it? Or is there a second one?

SergiuLive

There is a draft entry self service too for disconnects. Not sure if it works for laggy games.

https://help.ea.com/en/self-service/draft-tokens/