So coming up on one year owning my Xbox One. The controllers RB button has popped off and basically have to use tape to get it to work
does anyone know if the one year warranty covers this? or do i just go out and buy another controller?
Warranty covers this
awesome thanks! do i need to do it online or can i just go to a Microsoft store?
I've always returned them to the store that I bought them from although I am in the uk a couple of times I've had to send it to Germany for an exchange with ups for the record I've returned maybe upwards of 25 controllers in 3 years with 99% of them being the left analogue stick bring the issue
So coming up on one year owning my Xbox One. The controllers RB button has popped off and basically have to use tape to get it to work
does anyone know if the one year warranty covers this? or do i just go out and buy another controller?
Warranty covers this
awesome thanks! do i need to do it online or can i just go to a Microsoft store?
I've always returned them to the store that I bought them from although I am in the uk a couple of times I've had to send it to Germany for an exchange with ups for the record I've returned maybe upwards of 25 controllers in 3 years with 99% of them being the left analogue stick bring the issue
appreciate the info, thanks! thats crazy though the amount of times youve gone through them haha
Can go through the Microsoft page, they will send you a shipping label and you can send the controller in with ups
How long does it take to get the new one? Only have one so won't be playing in the meantime (not like I play much now anyway)
Depends how fast it gets there, they will send you another email when the new controller gets send out. For me it usually takes 1-2 weeks.
I have 2 Controllers, one I bought back in the day and the other one I got with the Xbox One S, both are covered under the xbox warranty so I can always send one in and keep playing with the other.
Comments
Warranty covers this
awesome thanks! do i need to do it online or can i just go to a Microsoft store?
I've always returned them to the store that I bought them from although I am in the uk a couple of times I've had to send it to Germany for an exchange with ups for the record I've returned maybe upwards of 25 controllers in 3 years with 99% of them being the left analogue stick bring the issue
appreciate the info, thanks! thats crazy though the amount of times youve gone through them haha
How long does it take to get the new one? Only have one so won't be playing in the meantime (not like I play much now anyway)
Depends how fast it gets there, they will send you another email when the new controller gets send out. For me it usually takes 1-2 weeks.
I have 2 Controllers, one I bought back in the day and the other one I got with the Xbox One S, both are covered under the xbox warranty so I can always send one in and keep playing with the other.