The FUT service is currently experiencing a high volume of server traffic

1
Jwalls5096
1064 posts Professional
The FUT service is currently experiencing a high volume of server traffic.. Please try again later.. anyone else?? So basically we sold you a game and can't provide even basic infrastructure to play it

Comments

  • Bronty697
    76 posts Park Captain
    You've been banned bro.
  • ALIST4R
    3874 posts National Call-Up
    I never post in GD but saw your post and agree 100%. thousands of dollars get pumped into this mode daily and they can't even get it to consistently work.
  • Jwalls5096
    1064 posts Professional
    Bronty697 wrote: »
    You've been banned bro.

    Oh my god no!!!! If you are looking for someone who's naive keep looking..
  • I got same message mate
  • BigCheezy73
    75 posts Park Captain
    lol ea sort your servers out it's actually a joke
  • NornIron
    16089 posts World Class
    In the last half hour the gameplay has got a lot worst.
  • Calm88
    12 posts Ball Boy
    Same. In the final aswell
  • Mr. Soper
    4333 posts Big Money Move
    total bs. this is my only time to try and qualify.
  • TubAShet
    1400 posts Professional
    Yup same

    Game before it happened was so laggy and unresponsive past the 20th minute or something, total S H I T
  • futaddict79
    2488 posts National Call-Up
    I've nearly done the el sharawy sbc it better not be down for days lol
  • same thing is happening to me
  • Foregone Conclusion
    416 posts Sunday League Hero
    Just playing Fut draft and it booted me out. How do I go about getting a refund?
  • NornIron
    16089 posts World Class
    Takes about 40 sec to transfer list something.
    The games going off.
  • Calm88
    12 posts Ball Boy
    This is a joke. Guna miss the weekend league now
  • Anyone else still having the problem?
  • Crossland
    9206 posts League Winner
    Yea probably be down all night now :(
  • TubAShet
    1400 posts Professional
    Anyone else still having the problem?

    Yup, playing a different game now - EA are clueless
  • SeanDCFC
    2657 posts Fans' Favourite
    Just playing Fut draft and it booted me out. How do I go about getting a refund?

    Go to this page- https://help.ea.com/en/self-service/draft-tokens/
  • my friend who I'm talking to is on must only be some people
  • Foregone Conclusion
    416 posts Sunday League Hero
    Web app says I don't even have a club anymore and need to log into console first to access web app LOL
    EA I want my 300 fifa points back for booting me out of a fut draft I PAID to enter
  • Jwalls5096
    1064 posts Professional
    edited April 2017
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
  • Jwalls5096
    1064 posts Professional
    Like just say " we made a broken game" don't lie and say server maintenance
  • SeanDCFC
    2657 posts Fans' Favourite
    Jwalls5096 wrote: »
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?

    What does talking to people like this achieve?
  • Calm88
    12 posts Ball Boy
    Server maintenance when theres only hours left to qualify.. Do it early Monday morning. Scientists
  • Jwalls5096
    1064 posts Professional
    edited April 2017
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?

    What does talking to people like this achieve?

    I want compansation she did not even consider that notion... I spend hard earned money on this game... I can't play the game... still can't play the game.. she lies and said its maintenance.. she laid on the sarcasm too... Another one of the "stick up for EA even if they killed your whole family" crowd
  • SeanDCFC
    2657 posts Fans' Favourite
    Jwalls5096 wrote: »
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?

    What does talking to people like this achieve?

    I want compansation she did not even consider that notion... I spend hard earned money on this game... I can't play the game... she lies and said its maintenance.. she laid on the sarcasm too... Another one of the "stick up for EA even if they killed your whole family" crowd

    I'm sticking up for people who get paid next to nothing to do ❤️❤️❤️❤️ jobs and get a hard time from people like you.
  • Tietherope
    10504 posts Has That Special Something
    Can't access the app for quite a while now.
  • TubAShet
    1400 posts Professional
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?

    What does talking to people like this achieve?

    I want compansation she did not even consider that notion... I spend hard earned money on this game... I can't play the game... she lies and said its maintenance.. she laid on the sarcasm too... Another one of the "stick up for EA even if they killed your whole family" crowd

    I'm sticking up for people who get paid next to nothing to do **** jobs and get a hard time from people like you.

    OP has a point though...if some people are on the game still and he physically won't be let onto the game mode - EA are preventing him from going about his business on the game.

    Missing out on SBC's and stuff and maybe WL quali games is not really on, some people try hard for that stuff
  • SeanDCFC
    2657 posts Fans' Favourite
    TubAShet wrote: »
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?

    What does talking to people like this achieve?

    I want compansation she did not even consider that notion... I spend hard earned money on this game... I can't play the game... she lies and said its maintenance.. she laid on the sarcasm too... Another one of the "stick up for EA even if they killed your whole family" crowd

    I'm sticking up for people who get paid next to nothing to do **** jobs and get a hard time from people like you.

    OP has a point though...if some people are on the game still and he physically won't be let onto the game mode - EA are preventing him from going about his business on the game.

    Missing out on SBC's and stuff and maybe WL quali games is not really on, some people try hard for that stuff

    And do you think these chat advisers can do anything about that?
  • Jwalls5096
    1064 posts Professional
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    SeanDCFC wrote: »
    Jwalls5096 wrote: »
    Transcript of your chat
    OC



    General Info
    Chat start time Apr 6, 2017 7:14:04 PM EST
    Chat end time Apr 6, 2017 7:44:56 PM EST
    Duration (actual chatting time) 00:30:52
    Operator mona
    Chat Transcript
    info: Your approximate wait time is 10 minute.
    info: Your approximate wait time is 9 minute.
    info: Your approximate wait time is 6 minute.
    info: Your approximate wait time is 3 minute.
    info: Your approximate wait time is 2 minute.
    info: Your approximate wait time is 1 minute.
    info: Your approximate wait time is 1 minute.
    info: Thank you for contacting us. mona will help you soon.
    mona : Thanks for contacting EA Customer Experience, my name is Mona. How may I assist you today?
    you: The FUT service is currently experiencing a high volume of server traffic.. Please try again later
    you: Been trying
    you: I buy the game for $59 I buy $20-40 worth of points every week and I can't play the game ?
    mona : I understand that you are unable to play game, I am here to help you, before we proceed may I have your first name and email address linked to Origin?
    you: Joshua [email protected]
    mona : Thank you and glad to meet you Joshua :)
    mona : May I know the gamer tag?
    you: JDub Altoona
    you: I mean I am a loyal customer who spends a lot of money on this game I just want to play the game
    you: and I feel like EA sold me a game that is unplayable more times then it should be
    you: Been unable to log into fut for several Netflix episodes
    you: Been trying to log in.. in between each episode I watch
    mona : Alright.
    mona : Do you mind holding for some time while I pull up the account details?
    you: Sure
    mona : Thank you for waiting.
    mona : I am really very sorry as right now the server maintenance is going on and we have received multiple contacts regarding this. we have already informed our higher concerned team regarding this issue as our developers are working hard to resolve this issue and they will be needing time to operate this issue for our valuable players.
    you: This is not happening to everybody... I post on the forums ...
    mona : I would suggest you to please wait for few hours as soon as server will be updated your will be able to play the game.
    you: So basically too bad
    you: we don't care
    mona : We do care and we are working on it.
    you: I can tell
    you: thank you for being ever so helpful
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?
    you: I now will not be able to complete all the birthday sbcs and get the proper reward
    you: But thanks
    you: Primetime server maintenance sounds like a genius move
    mona : Yes, I told you.
    you: So hey guys...at 7:41 us Eastern time let's do server maintenance on our servers that are on the east coast of the us
    you: Bravo
    mona : Thank you for being so nice and co-operative with me :)
    mona : Your patience and support on this chat been excellent. Is there anything else that I can help you with aside from this one?

    What does talking to people like this achieve?

    I want compansation she did not even consider that notion... I spend hard earned money on this game... I can't play the game... she lies and said its maintenance.. she laid on the sarcasm too... Another one of the "stick up for EA even if they killed your whole family" crowd

    I'm sticking up for people who get paid next to nothing to do **** jobs and get a hard time from people like you.

    Get paid to tell lies and disinformation to their customers.. next to nothing? Blame ea... . They can afford 1st world based customer support and pay a decent wage...
Sign In or Register to comment.