I tried to contact the Live chat support for 3 days now... Italian support, UK support and USA support, none of them could help me nor solve this problem which i'm sure is Server-Side not local or savedata problem.
The GAMEBREAKING Bug:
I started playing from scratch ofc, starting at i believe overall 76 with 6 skill points to spend in Ability Traits.
I reached Overall 84 with my character and earned alot of Skill Points and added lots of Ability Traits to be as complete as i could be as striker.
Yesterday i switched to the Italian DVD DISK copy of the game and when i went into Pro Club using the same EA Login account ive been using previously i found my char still 84 overall as i left it but with only 2 Ability Traits unlocked instead of 6 or more that i had unlocked before... and i was left with only 8 Skill Points to spend in total...
Something happened during the switch between two different Game Copies and that pretty much effed up everything losing game progress regarding to Skill Points.
I don't know how Skill Points are earned in this game... but i calculated that you need 48 Skill Points to unlock EVERY Ability Trait in the game for EVERY position... i don't even know if Skill Points can be earned forever and someone can farm a huge ammount that would leave everyone with spare useless points... or if the game has a cap of 48/48 or even less without letting people becoming full farmed having every trait in the game unlocked at the same time, maybe the cap is somewhere around 20 Skill Points.... if that is the case, if the Skill Points have a CAP for me it would be impossible to be at the same level of the other players that have more SP than me to spend... due to this bug ill never be able to unlock all my Trats as Striker mostly if the cap is even lower than 48 total.
Please Fix this GAME BREAKING BUG:
By adding all the points ive lost when switching game versions checking the log files or by doing a calculation if you guys got the tabs, maybe, since you can probably earn Skill Points doing certain things which i probably did but can't do again to earn the lost Skill Points... by a simple calculation you can come up with the number of Skill Points i should have and add them back... you guys know the SP earning system so... would also be nice if you could actually specify how people can obtain Skill Points for Ability Traits in Pro Club and what is the limit / cap to reach.
As i said this problem doesn't seem local system based but Server-sided.
Right now i'm keeping playing hoping for a fix ( 87 overall at this moment ) but i still have a ridicolous low ammount of Skill Points to spend... other people got double the ammount at my overall.
I hope that you guys can fix it as its a TOP Priority Game Breaking bug that totally kills the purpose of playing online competing... i also do tournaments with my club so i really need to be at the same level as others and not penalized by a bug.
Also it totally ruined my gaming experience after years by a bug this bad happening at the Day One...
PS: Please answer here if possible and contact me in private for more details or private informations...
Please i really need to get in touch with a Dev/Tech Team or a GM since this bug will probably happen to other people in the future or has already happened.
Don't ignore or leave me alone making me and other people quit the game... a whole year without competing in pro club would end up with me and those who have had this problem never buy a fifa game again.
Been playing FIFA since 98' and Pro Clubs since 2011 every year.
Sorry for my english.
Thanks in advance.
Lost all my progress in Pro Club when switching Game Copies using the Same Account, Lost alot of Skill Points for Ability Traits, the Overall of the Virtual Online Pro didn't change at the time of the switch.