FIFA 17 Club reset Origin access

My club goes back to oktober 2012. so its normal to have some reward packs since im a returning player. I wasnt invited to the web app, but since i had origin access i started playing fut today. My club has been reset to playing since september 2016 but generations still works and i do not have reward packs for being a returning player.

Is there a way to get these packs?
Who else has this problem?

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