So my son pre-ordered FIFA and has EA Access, he had Fifa 16 and played FUT.
Started playing early access last night but it didn't recognise his FUT team from FIFA 16, he had to create a new team. Is this normal for early access users? He also can't get onto Web app as gets the message "Sorry, EA Access trial users do not have access to the Web App, purchase a full copy of FIFA 17", have tried web app both on computer and IOS and same message.
Anyone else with the same issues (main concern is that he had to create a new club and didn't receive any loyalty packs, he can manage without web app for a week but doesn't want to play FUT for then have to start again when early access finishes!).