Got contact from EA

411 posts Sunday League Hero
So having contacted an advisor myself several times I got an email just to keep me informed which many others will have had as well. It reads

Hello Danny

This has proven to be a challenging issue and multiple teams are working to find a solution. You have been waiting much longer than we’d like and we are sorry for any frustration this may cause. Investigating and fixing issues like this is a high priority for us and can take time to get right. We will contact you within seven days with another update. Our team of problem experts is monitoring this closely so you don’t need to respond or add comments to your case at this time. Responding or adding comments to your case will connect you with another EA Advisor, which may delay our updates to you.

Thank you again for your patience while we continue to work on this,
EA Customer Experience

So it looks like there is no fix coming soon which we all knew anyway right? So I wouldn't get your hopes up. I'm just posting this to let others know who are left in limbo.
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