I sent the email today hopefully I will get an answer
On the 24th of September, I bought FIFA 16 from PlayStation Store via my credit card. I bought the game after playing the Demo which was also downloaded from your store. This is to request a refund for the FIFA 16 purchase to my credit card please as the game had two updates which made it so different with much reduced quality versus the demo and initial launch. What Electronic Arts has done is an unethical business practice and I expect you not to allow such a thing via your site. To read more about the issue I advice you to visit EA forums to see the magnitude of complaints about the latest patch 1.02 which has turned the game into a NON-Football game. I am feeling like I was stolen. I need my money back please. Links below: ....